Frequent Topics
Explore the knowledge base.
Featured Articles
Contributor News & Resources
The Contributor News & Resources Page contains information for contributors to the support.mozilla.org (SUMO) website.
Writing guide for Knowledge Base articles
This Mozilla Support Document Guide includes picking a good title, writing a search summary, organizing your article and a style guide.
Article Description
Fill out an article description before writing an article.
"Troubleshooting" article type best practices
"Troubleshooting" articles address “How do I fix...?” questions that arise when users encounter problems with our products, services, or features.
Join Our Community
Grow and share your expertise with others. Answer questions and improve our knowledge base.