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Social Support - Configure tools and workspace

Social Support - Configure tools and workspace

Configuring your workspace to find users looking for help with Firefox is easy to do. This is an article that has 2 common setups that you can use to get started.

Answering questions on the Support Forum

Answering questions on the Support Forum

Answering community Support Forum questions

Article review and approval guidelines

Article review and approval guidelines

Guidelines for reviewing KB articles including revision levels, feedback for editors, ready for localization, top articles and big changes.

A guide to linking to support articles

A guide to linking to support articles

This article is a developer reference for linking to support articles.

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