Frequent Topics
Explore the knowledge base.
Still need help?
We’re here for you! If you haven’t found a solution after exploring our help articles, you can get in touch with our support team.
Get SupportFeatured Articles
How to obtain the Mozilla VPN Logs
When troubleshooting issues with Mozilla VPN, our engineers can ask for logs. These don't contain any personal information, but give hints about the issue.
How do I choose my server on Mozilla VPN?
How to choose from servers in 30+ countries on your Windows, macOS, Linux, Android or iOS device.
Connecting to unsecured networks while using Mozilla VPN
Mozilla VPN will alert you if you're connecting to an unsecured network.
Split tunneling - use Mozilla VPN with specific apps on Windows, Linux and Android
Mozilla VPN has a Split Tunneling feature which lets you choose which apps to connect to the VPN while allowing other apps to connect directly to the Internet without protection.
Join Our Community
Grow and share your expertise with others. Answer questions and improve our knowledge base.