Security issue with email through The Messsaging Company

Dear Sir or Madam, I have just migrated Thunderbird to my new CUBI desktop running Windows 11. I get security errors when I launch Thunderbird. My email provider The Mes… (read more)

Dear Sir or Madam,

I have just migrated Thunderbird to my new CUBI desktop running Windows 11. I get security errors when I launch Thunderbird. My email provider The Messaging Company advised me to change server settings, which are now shown in the Troubleshooting Information page as account1 (pop3) pop.themessagingco.com.au:995 SSL/TLS Normal password smtp.themessagingco.com.au:587 STARTTLS Normal password true.

On launching Thunderbird I get the message Secure connection failed live.mozillamessaging.com uses an invalid security certificate. The certificate is not trusted because the issuer certificate has expired. Error code: <a id="errorCode" title="SEC_ERROR_EXPIRED_ISSUER_CERTIFICATE">SEC_ERROR_EXPIRED_ISSUER_CERTIFICATE</a>

   This could be a problem with the server's configuration, or it could be someone trying to impersonate the server.
   If you have connected to this server successfully in the past, the error may be temporary, and you can try again later.

Or you can add an exception…

AND when I attempt to send an email I get warning that the SMTP server does not have a valid certificate. If I ask, in either case, to "Get Certificate" the response is that the site attempts to identify itself with invalid information.

I have "tried again later" over two weeks, and nothing has changed.

The Messaging Company is a fairly large email provider: it seems strange that its security is incomplete. However, I am not happy to just set an exception and over-ride these errors without doing all I can to check that there is not something screwy going on. I really value using Thunderbird, and The Messaging Company's advice that I should just use webmail is not at all satisfactory: I keep everything on my computer or backed up to a portable drive here.

Please: is there anything I can do or should know to fix this problem?

Best Regards, Margaret Mackisack

Asked by m.mackisack 3 weeks ago

Last reply by m.mackisack 1 hour ago

what does http mean.. I can't play candy crush and I have the ruffler

bold text I'm not able to play Candy crush on this site but I was able at one point I downloaded ruffler which is a flash drive and adding extensions why can't I access m… (read more)

bold text I'm not able to play Candy crush on this site but I was able at one point I downloaded ruffler which is a flash drive and adding extensions why can't I access my game online

Asked by niecy 2 days ago

I can't see the qr code for webauth.io

So I was trying to test webauthn so I went to webauthn.io and then signed up with my username but firefox then tells me touch your security key to continue with webauthn.… (read more)

So I was trying to test webauthn so I went to webauthn.io and then signed up with my username but firefox then tells me touch your security key to continue with webauthn.io but it works very well google chrome. and shows me a qr code and then I scan it in my phone. And after some search I think that the problem is that firefox defaults to use the security key which is a physical device but i don't want to use it I want to get the QR code. Also I tried different websites but got the same problem.

And by the way I use arch linux but I don't think that the problem is with arch as I mentioned before everything worked very well in google chrome.

Asked by Little Pharaoh 3 days ago

Last reply by Little Pharaoh 3 days ago

FireFox not asking for device authentication when filling the passwords

I am on macos 14.5, and Firefox 128.0 I have enabled "Require device sign in to fill and manage passwords.". Which should ask for device authentication when I try to do … (read more)

I am on macos 14.5, and Firefox 128.0

I have enabled "Require device sign in to fill and manage passwords.". Which should ask for device authentication when I try to do anything with the saved passwords. And it does that when I go to "My passwords" and try to access them.

But, it doesn't ask for device authentication when I am using saved passwords on login forms. Is this intended? Anyone can go to the login form, fill the saved password without authentication and then see it.

I have attached an image and here is a screen recording of it of it - https://streamable.com/orf1gj

Asked by Parag Katoch 3 days ago

Relentless

I have a million accounts because I am relentlessly harassed and hacked. All of my accounts. I could not say for sure but maybe it has something to do with divorce...mayb… (read more)

I have a million accounts because I am relentlessly harassed and hacked. All of my accounts. I could not say for sure but maybe it has something to do with divorce...maybe not. Idk. Im no expert and I have no idea where to go or how to make it stop. I have done all the changing passwords and just making another account but its ridiculous. Whoever changes my recovery info and I am helpless. It drives me nuts!

Asked by Robin Turner 4 days ago

Tried to set up a secondary e-mail acct but screen says another account is already using it.

I think the image I attached might be a faux Firefox page. I think I did click on update earlier today before noticing the page is pretty empty. If I did so, what damage … (read more)

I think the image I attached might be a faux Firefox page. I think I did click on update earlier today before noticing the page is pretty empty. If I did so, what damage might it have done?

Is there a chance a hacker took over my whole Firefox account? I ask because just after that I was prompted to enter my info on the Mozilla help page. I couldn't remember my p/w, so I created a new one. This evening, when I tried to log in to the Mozilla support section, I had to create another new p/w. Then, when I tried to enter a secondary address as suggested, the page returned the message that another account was already using that address.

Can you help me sort this out? Might I have two Mozilla accounts? (It would be unlikely that neither of them would be recorded in my list of p/w's.) How can I check?

Thanks for your attention. If you need an e-mail address, please use RJHMM@juno.com. I will also check my primary address, though.






Tried to set up a secondary e-mail acct but screen says another account is already using it.

Asked by MMinSJ 5 days ago