"Remember password" box cannot be checked and passwords are not being saved.

Thanks in advance for your help. I want Thunderbird to save my email passwords for both incoming and outgoing mail for several accounts (both POP3 and IMAP). I currentl… (read more)

Thanks in advance for your help.

I want Thunderbird to save my email passwords for both incoming and outgoing mail for several accounts (both POP3 and IMAP). I currently see no entries under "Saved Passwords". As far as I can tell, the only way to trigger password saving is at the point of creating a new account, by checking the "Remember password" box. However, that box remains gray and is unable to be checked. I'm running Thunderbird 115.13.0 (up-to-date) on Windows 11, and get the same results with/without Norton 360 or other similar utilities installed/running. All help will be much appreciated!

Asked by linda.snider 1 hour ago

Wrong Site warning comes up when trying to load Thunderbird on a new computer

When I try to upload Thunderbird, I get a message block that says it is the wrong site for Sitestar, my email address provider, and that "The site attempts to identify it… (read more)

When I try to upload Thunderbird, I get a message block that says it is the wrong site for Sitestar, my email address provider, and that "The site attempts to identify itself with invalid information." It further says that it could mean that someone is trying to impersonate this site. I do not know what to do next? Thank you for any guidance you can offer. Amanda

Asked by A Plona 9 hours ago

Elektronsko podaljšanje veljavnosti digitalnega potrdila

Imam dva potrdila, ženino, ki še ne mo kmalu poteklo in moje(Igor Kafol),ki bo kmalu poteklo, vendar ga ne morem (oz, ne znam) podaljšati. prosim za pomoč. Igor Kafoll … (read more)

Imam dva potrdila, ženino, ki še ne mo kmalu poteklo in moje(Igor Kafol),ki bo kmalu poteklo, vendar ga ne morem (oz, ne znam) podaljšati. prosim za pomoč. Igor Kafoll

Asked by s51ik 15 hours ago

Cannot add security module for smartcard device Linux.

Recently updated to Ubuntu 24.04, which required me to move from repository-installed Thunderbird to using Flatpak or snap. With either install, when I try to add the se… (read more)

Recently updated to Ubuntu 24.04, which required me to move from repository-installed Thunderbird to using Flatpak or snap. With either install, when I try to add the security module for my smartcard reader, via Settings - Privacy & Security - Security Devices - Load, I get "Unable to add module" with no further information. The error console doesn't show anything either. The module I'm trying to install is:

/usr/lib/x86_64-linux-gnu/pkcs11/opensc-pkcs11.so

I've also tried adding the smartcard drivers from the vendor with the same result.

The snap version of Firefox works fine with the smartcard without having to add the security module, it was already installed.

I've been using Thunderbird fine for many years with my smartcard under Linux. It's just with this switch to Flatpak/snap install that's caused the problem. Any help would be appreciated.

Asked by c.a.sandridge 16 hours ago

Is Thunderbird download Firefox Extended Support Release?

Is Thunderbird download Firefox Extended Support Release? thunderbird-128.0.1.esr.tar.bz2 (64-bit) SHA512 Signature c46c553e42aaccb3dafa4e7a57545acadd4f45b851962f7b7ae19… (read more)

Is Thunderbird download Firefox Extended Support Release?

thunderbird-128.0.1.esr.tar.bz2 (64-bit) SHA512 Signature c46c553e42aaccb3dafa4e7a57545acadd4f45b851962f7b7ae19b72410c74c2e9177bc93c6bbbe1f87ed21bc8591f7dfe589bbdf26f1b85b54c5d4dee999474

ThunderbirdSetup128.0.1.esr.exe (64-bit) SHA512 Signature 5a27c2598039479b6a1617abbd510ff013fc2be6a474b26561532a89af9fce0ce1a95ac623c120e02e2ca0e64255d7ade143121da69fbcfa4f9cd6335a982dca

Asked by James Harant 1 day ago

Updated version of Firefox on an old Mac and can’t run either old or new

Firefox suggested I update my browser, which I did and then replaced the old version. My OS X El Capitan 10.11.6 will not run the new version and I want to restore the ol… (read more)

Firefox suggested I update my browser, which I did and then replaced the old version. My OS X El Capitan 10.11.6 will not run the new version and I want to restore the old version.

Asked by Matthew Burt 1 day ago

Issue with Firefox - Website Display and Functionality Problems

Hello Firefox Support, I am experiencing an issue with the Firefox browser and would appreciate your assistance. Problem Description: I have been encountering the follo… (read more)

Hello Firefox Support,

I am experiencing an issue with the Firefox browser and would appreciate your assistance.

Problem Description: I have been encountering the following issues with Firefox when accessing my website:

The website layout is not displaying correctly. Some elements, such as images and text, are misaligned or missing. Certain interactive features, such as dropdown menus and buttons, are not functioning as expected. The website appears to be slow to load compared to other browsers.

What I Have Tried:

I have already tried the following steps to resolve the issue, but unfortunately, they haven't worked:

Cleared the browser cache and cookies. Disabled all browser extensions and plugins to check for potential conflicts. Updated Firefox to the latest version. Checked the website’s compatibility settings and ensured it adheres to modern web standards. Tested the website in Firefox’s Safe Mode to rule out any issues caused by custom settings or extensions.

Additional Information:

Website URL: https://getinstander.com

The issue seems specific to Firefox, as the website displays and functions correctly on other browsers such as Google Chrome and Microsoft Edge.

The problems are consistent across different versions of Firefox and on both desktop and mobile devices. Attached are screenshots demonstrating the display and functionality issues.

I would greatly appreciate any assistance or guidance in resolving these problems. Thank you in advance for your support!

Best regards,

Asked by moragab2344 1 day ago

problems with visibility of folders

Good morning, I have a problem with Thuiderbird. The program does not show the folders that I created in my email account. I don't know how to fix it. Thanks for your hel… (read more)

Good morning, I have a problem with Thuiderbird. The program does not show the folders that I created in my email account. I don't know how to fix it. Thanks for your help, Mateusz

Asked by mat_szymczak 1 day ago