Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Jumplist for the taskbar is missing the recent tabs, pinned tabs, new tab, etc options. How do I restore them?

  • 9 replies
  • 27 have this problem
  • 6 views
  • Last reply by chuckie365

more options

Installed firefox on a new computer to find that all of the jumplist shortcuts were missing except "Mozilla Firefox", "Unpin", and "Close". New tab, new window, recent, and pinned tabs options are all missing. I've tried uninstalling and reinstalling, as well as changing the browser.taskbar.lists.tasks.enabled in about:config from true to false and back again, but nothing seems to work.

Installed firefox on a new computer to find that all of the jumplist shortcuts were missing except "Mozilla Firefox", "Unpin", and "Close". New tab, new window, recent, and pinned tabs options are all missing. I've tried uninstalling and reinstalling, as well as changing the browser.taskbar.lists.tasks.enabled in about:config from true to false and back again, but nothing seems to work.

Chosen solution

Firefox 22 beta 4 reportedly has the fix. I haven't tried it myself.

If you want to try it urgently, you can install the beta version from here: http://www.mozilla.org/firefox/beta/

Otherwise, it will be officially released in a few weeks.

Read this answer in context 👍 2

All Replies (9)

more options

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

more options

The first image shows my current jumplist. On my old computer, it had options for new tab, new window, etc. The second shows my settings, which I believe are set correctly.

more options

Try unpinning Firefox from the task bar then pinning it back.

more options

Tried that before the reinstall, but it didn't work either.

more options

This is a bug in Firefox 21, hopefully we will fix in 22 or 23.

more options

Chosen Solution

Firefox 22 beta 4 reportedly has the fix. I haven't tried it myself.

If you want to try it urgently, you can install the beta version from here: http://www.mozilla.org/firefox/beta/

Otherwise, it will be officially released in a few weeks.

more options

Hello,

Sometimes toolbars are missing because they are hidden, you just need to bring them back up. Visit this article to learn how to bring them back: Customize Firefox controls, buttons and toolbars. You can learn tips and tricks at the same time.

Did this fix your problems? Report back to us!

Thank you.

more options

Hi KarenManzano, you might not be familiar with the jump list feature of the Windows 7 Task Bar. This is not a Firefox toolbar.

more options

I tried the beta version and am still having the same issue. I also tried uninstalling and reinstalling and it has not helped either. I hope FF solves this issue soon.