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Firefox update wiped out all my preferances!

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  • 3 have this problem
  • 5 views
  • Last reply by mozillA1+

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I'm getting rather fed up with Mozilla Firefox. First of all the UPDATE nag cannot be disabled despite the fact that I chose the setting "Never check for updates." Firefox ignores that preference and reverts to either automatic, or "Check and let me choose." THAT started the whole mess. Listen please FIREFOX developers: I DO NOT want you to control my updates. Too many times in the past, you have more or less forced an update on me only to result in my having to reset EVERY preference and add-on I had previously installed. When I complained about this inability of Firefox to remember my update preferences, I was informed that I absolutely had to update to 20.0.1 because 19.0.1 had "security holes". You know what, at this point I DON'T CARE, especially if I have to go through all this crap simply to have a decent browser. Nonetheless I bit the bullet and updated. Right out of the gate, the WELCOME page hijacked Google as my homepage and didn't go away. I reset everything back to Google and then the browser opened Google alright, but was immediately re-directed to the damned WELCOME page...every time I started the browser. I tried everything I could but nothing worked. The next step was to RESET Firefox. Well, it reset. Boy did it reset. I am now faced with reinstalling EVERYTHING including ALL my add-ons, extensions...EVERYTHING. I am really annoyed at the arrogance of Mozilla, assuming that THEY know what's best for my machine and my preferences. I really hope you fix this Mozilla. I'm sure I'm not the only one who is getting weary of having to re-do everything each time an update comes along...which, BTW is altogether too frequent.

I'm getting rather fed up with Mozilla Firefox. First of all the UPDATE nag cannot be disabled despite the fact that I chose the setting "Never check for updates." Firefox ignores that preference and reverts to either automatic, or "Check and let me choose." THAT started the whole mess. Listen please FIREFOX developers: I DO NOT want you to control my updates. Too many times in the past, you have more or less forced an update on me only to result in my having to reset EVERY preference and add-on I had previously installed. When I complained about this inability of Firefox to remember my update preferences, I was informed that I absolutely had to update to 20.0.1 because 19.0.1 had "security holes". You know what, at this point I DON'T CARE, especially if I have to go through all this crap simply to have a decent browser. Nonetheless I bit the bullet and updated. Right out of the gate, the WELCOME page hijacked Google as my homepage and didn't go away. I reset everything back to Google and then the browser opened Google alright, but was immediately re-directed to the damned WELCOME page...every time I started the browser. I tried everything I could but nothing worked. The next step was to RESET Firefox. Well, it reset. Boy did it reset. I am now faced with reinstalling EVERYTHING including ALL my add-ons, extensions...EVERYTHING. I am really annoyed at the arrogance of Mozilla, assuming that THEY know what's best for my machine and my preferences. I really hope you fix this Mozilla. I'm sure I'm not the only one who is getting weary of having to re-do everything each time an update comes along...which, BTW is altogether too frequent.

Chosen solution

Thanks for your response, the-edmeister.

My personal S-O-P is to avoid unmonitored installations as much as I can. Since I generally distrust MicroSoft and through the years have found the Windows Add/Remove to be lacking, I use Revo Uninstaller. Not 100% effective given my ignorance of cyberville but, perhaps foolishly, reassuring. So when I receive notice through FileHippo that Firefox, or any program, has an update, I download then Revo install. In any case (auto update through Help as you suggest; full manual overwrite/install as through the stub), I still think there should be some solution that would preclude wipe out of my preferences for Firefox, especially since, at least in my case, and especially under the new frequent update release regime, it has become an almost regular occurrence.

Thanks again.

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Hello tdp2101. There must be something underlying wrong with your installation as I can choose "Do not check for updates" and it stays that way, even after a restart.

If you could provide us with a bit more information, we might be able to find a solution.

Do every change revert to standard when you restart your browser, or only the homepage? If this happens, Firefox isn't able to save the configuration due to permission issues with the Profiles folder.

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After updating (against my wishes) the issue was resolved. As I think I mentioned, automated update (or any automated processes) sometimes have unexpected results which affect how the browser works. Some time ago Microsoft performed an automatic update that screwed up everyone's Outlook Express until an unscheduled patch was offered. Since then I like a bit more control over my computer and in the case of Firefox, be able to do a backup of my primary drive before the update. Thank you for your reply.

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This problem has persisted for me for several months. My recollection is that there once were actually one or two additional unique posts on this update wipe out effect. This is my first time using the new Firefox update stub. Maybe this has something to do with it? In any case, despite configuring Firefox to NOT update me automatically AND not in the background, the update occurred oddly. As contributor tdp2101 has said, the effects can be inconsistent. In my case, a manual update over the last several months has occasionally been successful, that is, without the wipe out, complete or partial. Somewhere in my current process I a) told Firefox to not update, b) was presented with a page that my version was out of date. I do not remember the exact sequence. There finally came a moment, however, when the stub for v22 seemed to not execute two times in a row. Specifically, clicking on the downloaded stub icon resulted in nothing happening on screen, twice. System did not freeze. Just nothing seemed to happen. I immediately, cold booted my machine, opened my extant Firefox to download the stub yet again but never got the chance. Firefox autoupdated, wiped out ALL preferences, presented the Google home screen. I reset all my preferences including Never Update, Never Check, and, this time, Require me to okay cookies. Then I sought whatever updated solutions Mozilla might have offered. Finding none, I wrote this post. In the past, I have implemented all the Profile changes, duplications, substitutions, and edit solutions that I guess have disappeared or aged out of this support archive. Yet the problem continues. I am Win7 x64. Thanks for any help.

Modified by mozillA1+

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mozillA1+,

Sorry that you are having problems with Firefox.

That Setup_stub_installer is not an update, it is for installing Firefox - the complete Firefox program via an "onllne" method. That "stub" was instituted on July 2nd; it didn't exist for versions prior to Firefox 22.

You were trying to install Firefox over an existing installation, which usually doesn't present problems such as loss of data.

When you want to update Firefox, using Help > About Firefox is the normal method of checking for an update and having it automatically install the update, when an update is available.

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Chosen Solution

Thanks for your response, the-edmeister.

My personal S-O-P is to avoid unmonitored installations as much as I can. Since I generally distrust MicroSoft and through the years have found the Windows Add/Remove to be lacking, I use Revo Uninstaller. Not 100% effective given my ignorance of cyberville but, perhaps foolishly, reassuring. So when I receive notice through FileHippo that Firefox, or any program, has an update, I download then Revo install. In any case (auto update through Help as you suggest; full manual overwrite/install as through the stub), I still think there should be some solution that would preclude wipe out of my preferences for Firefox, especially since, at least in my case, and especially under the new frequent update release regime, it has become an almost regular occurrence.

Thanks again.