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I had a firefox update this AM, and since then, I now how 3 unremovable, undeletable LC Blogcast bookmark folders on my screen. How do I get rid of them?

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  • Last reply by annabass

annabass
annabass
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My computer did an automatic update this AM. Since this time, I now have these bookmarks that I cannot do anything with. In addition, as I was typing something earlier - I got a pop up about keystrokes - some program assist feature.

What have you done with my computer? How can I get rid of these "updates"?

My computer did an automatic update this AM. Since this time, I now have these bookmarks that I cannot do anything with. In addition, as I was typing something earlier - I got a pop up about keystrokes - some program assist feature. What have you done with my computer? How can I get rid of these "updates"?

All Replies (4)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
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Hi annabass, does your Firefox show that you now have version 19.0.2? You can check Help > About Firefox.

Where are the bookmark folders: on your Bookmarks Toolbar (inside Firefox), on its own toolbar (inside Firefox), on your home page (inside Firefox), or on your Windows desktop (outside Firefox)?

In case one your add-ons is not fully compatible with the latest Firefox, can you disable all nonessential extensions and plugins here:

  • orange Firefox button (or Tools menu) > Add-ons > Plugins category
  • orange Firefox button (or Tools menu) > Add-ons > Extensions category

After restarting Firefox, we can try to clean up any remnants.

annabass
annabass Question owner
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The tabs I am referring to are the 3 LC Blogcast tabs to the right on my bookmarks toolbar. I am using version 19.0.2

I went to Plugins and Extensions and do not see anything relevant to these tabs.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
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Judging from the icon, those are RSS feed subscriptions that were saved to the Bookmarks Toolbar as "Live Bookmarks." I'm not sure how they got there if you didn't add them, but maybe a site figured out a way to save them without a click (which really should not be allowed).

If you right-click the "folder" and choose Properties, you can see the source site, in case that helps track down the cause. If you right-click the "folder" and choose Delete, it should go away. Note that if you accidentally delete the wrong bookmark, you can (at least for a brief period of time) undo the delete in the Library dialog (Ctrl+Shift+b).

Any luck?

annabass
annabass Question owner
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I finally got rid of them. Still no idea where they came from. Thank you!