Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I set up a new windows and I lost my Sync Key now in my new windows and fire fox how can i sync?

  • 2 replies
  • 2 have this problem
  • 2 views
  • Last reply by georgeollah

more options

In my old windows I had my mozilla firefox synced and I've all my bookmarks and histories that i need, but i didn't know that i should write this Sync Key somewhere so I installed a new Windows and all information like my firefox deleted. now i can't set up my Sync in this new firefox 'cause i don't have my Sync Key . i need my bookmarks badly.

In my old windows I had my mozilla firefox synced and I've all my bookmarks and histories that i need, but i didn't know that i should write this Sync Key somewhere so I installed a new Windows and all information like my firefox deleted. now i can't set up my Sync in this new firefox 'cause i don't have my Sync Key . i need my bookmarks badly.

Chosen solution

If you have lost your sync key, there's no hope for your bookmarks :(

You need to reset your Sync key and start again. Remember that the Sync key is the only way to access your data. Is the key that encrypts and de-encrypts your personal information...and you are the only one who has access to it.

Take a look to this instructions to learn how to create a new key and reset your account: How to get a new Sync Key.

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

If you have lost your sync key, there's no hope for your bookmarks :(

You need to reset your Sync key and start again. Remember that the Sync key is the only way to access your data. Is the key that encrypts and de-encrypts your personal information...and you are the only one who has access to it.

Take a look to this instructions to learn how to create a new key and reset your account: How to get a new Sync Key.

more options

thanks man!