Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My banking login is being subverted, but no spyware found.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

When I try to login to my bank, an LSO cookie (settings.sol) is being put on my machine, and a pop-up window trying to elicit my security details appears. I have McAfee AV, and have used ccCleaner and Bleachbit, but nothing comes up. My bank says I must have spyware somewhere on my machine. I have installed better privacy, but LSO keeps coming back.

When I try to login to my bank, an LSO cookie (settings.sol) is being put on my machine, and a pop-up window trying to elicit my security details appears. I have McAfee AV, and have used ccCleaner and Bleachbit, but nothing comes up. My bank says I must have spyware somewhere on my machine. I have installed better privacy, but LSO keeps coming back.

All Replies (1)

more options

The BetterPrivacy extension (Tools > Add-ons > Extensions) deals with Flash LSO (cookies).

See: