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Problem with saving bookmarks

  • 2 replies
  • 0 have this problem
  • Last reply by rm23

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When I click on "Bookmark current tab," the small bookmark window opens as usual. But if I then click on "save," nothing happens. The bookmark does not get saved anywhere and the window does not close. Likewise, if I click on "cancel," nothing happens and the window also stays open. Only if I click somewhere outside of the bookmark window does the bookmark get saved and the window close. This has happened only in the current and previous version of Firefox. How can I fix this?

When I click on "Bookmark current tab," the small bookmark window opens as usual. But if I then click on "save," nothing happens. The bookmark does not get saved anywhere and the window does not close. Likewise, if I click on "cancel," nothing happens and the window also stays open. Only if I click somewhere outside of the bookmark window does the bookmark get saved and the window close. This has happened only in the current and previous version of Firefox. How can I fix this?

All Replies (2)

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Can you create a new bookmark by dragging the tab to the Bookmarks Toolbar or to the sidebar (Cmd+B)?


Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

You can check for problems with the places.sqlite and favicons.sqlite files in the Firefox profile folder.

  • use the "Places Database" -> "Verify Integrity" button on the "Help -> More Troubleshooting Information" (about:support)

If errors are reported with "Verify Integrity", close and restart Firefox or reboot and retry.

See also:

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Yes, I can create a bookmark by dragging the tab to the sidebar. I didn't know this was a possible way of doing it. I'd still like to be able to do it via the bookmarks menu, so I'll try the solutions offered above. Thanks!

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