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Firefox crashes

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  • 1 has this problem
  • 4 views
  • Last reply by radishes

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All day, Firefox has been crashing when I try to load my university email account (email.emory.edu). The page shows up for a second, then the browser immediately crashes. I've updated my plugins and software, refreshed Firefox, and tried in safe mode, and it crashes every time. My email loads in Safari and all other sites work fine in Firefox. My two most recent crash reports are: bp-f89a61c3-de69-4c05-8ea6-c2a852150428 and bp-47c86f66-86d4-42af-900d-7c5782150428

Thanks so much for any advice!

All day, Firefox has been crashing when I try to load my university email account (email.emory.edu). The page shows up for a second, then the browser immediately crashes. I've updated my plugins and software, refreshed Firefox, and tried in safe mode, and it crashes every time. My email loads in Safari and all other sites work fine in Firefox. My two most recent crash reports are: bp-f89a61c3-de69-4c05-8ea6-c2a852150428 and bp-47c86f66-86d4-42af-900d-7c5782150428 Thanks so much for any advice!

Chosen solution

It looks like you may have Trusteer Raport installed, they have a variety is stability issues with Firefox and we are recommending that all users who don't need this software remove it. If you aren't currently using it please remove it.

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Chosen Solution

It looks like you may have Trusteer Raport installed, they have a variety is stability issues with Firefox and we are recommending that all users who don't need this software remove it. If you aren't currently using it please remove it.

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Thank you!!