Firefox crashes on opening

I have a Blackview Tab16 (10" screen), which I bought last year; it was running Firefox quite happily until a couple of months ago. Now when I click on the icon, I get a … (read more)

I have a Blackview Tab16 (10" screen), which I bought last year; it was running Firefox quite happily until a couple of months ago. Now when I click on the icon, I get a sort of 'welcome' screen (with some message about a search widget?) for a fraction of a second, then FF closes and I get an error message saying 'Sorry. Firefox had a problem and crashed.' The version of FF is 126.0. I was told to try clearing the cache, but there is nothing there to clear! The tablet is running Android 12 / DoKe OS V3.0.

I have an 8" Blackview tablet which - despite needing to be plugged in to run all the time! - opens & runs Firefox perfectly happily. It's my main browser on my MacBook as well, and will run on my iPhone.

Asked by vargo.b 3 hours ago

Last reply by Paul 1 hour ago

Any hope of backing up bookmarks from an old version of Firefox in Android 4.4?

I have an old Lenovo tablet running Firefox 68.11 in Android Kitkat (4.4) This device has never synced before, and as you know Mozilla, for reasons known only to themsel… (read more)

I have an old Lenovo tablet running Firefox 68.11 in Android Kitkat (4.4)

This device has never synced before, and as you know Mozilla, for reasons known only to themselves, never made a simple bookmark export in the Android app.

My attempts to set up a sync has also failed, access to https://accounts.firefox.com is apparently inaccessible, the page never loads, except for the logo you can see below.

Am I just out of luck?

Asked by davexnet01 6 hours ago

Last reply by James 4 hours ago

Sync and Save missing from Android

I am trying to sync my desktop Firefox data to my Android phone, a Samsung Galaxy S21+. In every help topic I read, it says to click the three dots on Android, go to sett… (read more)

I am trying to sync my desktop Firefox data to my Android phone, a Samsung Galaxy S21+. In every help topic I read, it says to click the three dots on Android, go to settings and click "Sync and save data," then click "Ready to scan" and scan the QR code provided from my desktop account. The issue I am running into is that the "Sync and save data" option does not exist on my Firefox Android app. If I click on my profile on the phone, I can click "Sync" but it doesn't do anything. It does not work if I try to scan the QR code through the phone camera instead. I am at a loss for how to sync my Mozilla account on these two devices. My Firefox app is up to date. If anyone can help me I would appreciate it.

Asked by Katelyn 1 day ago

Last reply by jonzn4SUSE 1 day ago

How Can I get Tab Like Desktop PC (Like Image)

Hello Expert, I need android Tab like Desktop. I found this feature in older version Firefox that is 68.0.0. But I want it in New updated Firefox. Please see the image… (read more)

Hello Expert, I need android Tab like Desktop. I found this feature in older version Firefox that is 68.0.0. But I want it in New updated Firefox.

Please see the image that is Firefox 68.00 android version.

Asked by Mizan Rahman (Mizan) 2 days ago

Last reply by TyDraniu 2 days ago

Cannot share links to Google Messages

I am not able to share website links to Google Messages using Firefox Nightly for Android, version 127.0a1 (Build #2016020495). Steps to reproduce: open email message, t… (read more)

I am not able to share website links to Google Messages using Firefox Nightly for Android, version 127.0a1 (Build #2016020495).

Steps to reproduce: open email message, tap on a link, once the link opens in the Powered by Firefox Nightly screen I tap on the sharing icon, select Google Messages, Google Messages opens but the link address is not pasted on the compose message box. Trying to manually copying and pasting the link has the same result. The only way to be able to share the link is to open the link in Firefox Nightly (the full browser) and then share it.

This happens on a Google Pixel 8 Pro using the latest Android 14 version with related updates.

Asked by Guatiao 2 days ago

Last reply by Paul 2 days ago

Synced tabs gone

Good morning. I recently changed smartphone, activating Firefox Sync between both devices, making sure that the old one didn't have the setting that makes open tabs inact… (read more)

Good morning. I recently changed smartphone, activating Firefox Sync between both devices, making sure that the old one didn't have the setting that makes open tabs inactive. Now after a week I don't see anymore synchronized tabs with the old smartphone. How can I solve it? Thanks, Phil.

Asked by Phil 2 days ago

Last reply by Paul 2 days ago

Firefox Account data lost

I accidentally cleared the Firefox app's data while my account was still logged in and now all of my account data is completely gone. Am I just done for or is there a way… (read more)

I accidentally cleared the Firefox app's data while my account was still logged in and now all of my account data is completely gone. Am I just done for or is there a way to get this back?

Asked by May 2 days ago

Last reply by TyDraniu 2 days ago

Want Google gone or dead.

I want Firefox as my only browser, and have disabled google. I have Firefox as my default browser, but yet still have google as the browser that I'm forced to use. I seem… (read more)

I want Firefox as my only browser, and have disabled google. I have Firefox as my default browser, but yet still have google as the browser that I'm forced to use. I seem to have to go through the whole process to have one search that isn't taken over by Google. Any advise? Thanks.

Asked by kestelooh 4 days ago

Last reply by jscher2000 - Support Volunteer 3 days ago

Doubleclick timeframe too short.

It is impossible to trigger a doubleclick or from some tests, extremelly difficult to do. I calculated that in order to trigger a doubleclick, the 2 clicks needs to be so… (read more)

It is impossible to trigger a doubleclick or from some tests, extremelly difficult to do. I calculated that in order to trigger a doubleclick, the 2 clicks needs to be somewhat no more than 0.08 seconds aparts. :That's wrog and inaccessible, the value should be between 0.4 and 0.8, NOT 0.08.

Firefox mobile should support doubleclick: https://developer.mozilla.org/en-US/docs/Web/API/Element/dblclick_event

Test page: https://developer.mozilla.org/en-US/docs/Web/API/Element/dblclick_event

Asked by Fed 4 days ago

Last reply by Paul 4 days ago

editing

Why are basic features like editing bookmarks not in the app. On chrome you are able to click and hold on a bookmark to select it, then click and hold on it again to move… (read more)

Why are basic features like editing bookmarks not in the app. On chrome you are able to click and hold on a bookmark to select it, then click and hold on it again to move it anywhere you'd like in the folder. Also there is no "move to" option on Firefox which would make sorting much easier, it would be nice to have such a simple feature like this for convenience.

Asked by Mortis 5 days ago

Last reply by Paul 5 days ago

Bookmarks

On my Tablet, the Bookmarks have decided to split into two folders :Bookmarks and Other Bookmarks. Not what I want. Is there any way that I can get them to combine t… (read more)

On my Tablet, the Bookmarks have decided to split into two folders :Bookmarks and Other Bookmarks. Not what I want. Is there any way that I can get them to combine to just Bookmarks?

Asked by kevin case 5 days ago

Last reply by jscher2000 - Support Volunteer 5 days ago