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i have been trying to upgrade to Firefox Ver 28, but after every restart it still shows version 27.0.1

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I had been using Firefox Ver 26 and with every restart of it, there was a prompt to upgrade to version 28. I tried installing the upgrade and even after restart, the older version continued. Therafter, I uninstalled Firefox and installed afresh with Ver 27.0.1 When I check for upgrade, it downloads some 15 mb file but continues with ver 27.0.7 even after restarting. Am I missing something?

I had been using Firefox Ver 26 and with every restart of it, there was a prompt to upgrade to version 28. I tried installing the upgrade and even after restart, the older version continued. Therafter, I uninstalled Firefox and installed afresh with Ver 27.0.1 When I check for upgrade, it downloads some 15 mb file but continues with ver 27.0.7 even after restarting. Am I missing something?

Chosen solution

  1. Download the installer for the language you're interested in.
  2. Exit Firefox.
  3. Uninstall Firefox from the Windows Control Panel. DO NOT check the option about removing your personal data and customizations.
  4. Run the installer you downloaded earlier.
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Chosen Solution

  1. Download the installer for the language you're interested in.
  2. Exit Firefox.
  3. Uninstall Firefox from the Windows Control Panel. DO NOT check the option about removing your personal data and customizations.
  4. Run the installer you downloaded earlier.