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Print option stopped working
Whenever I go to File --> Print, no menu pops up. I only get the error PING sound. Same thing happens when I press Ctrl+P.
I've tried all things listed to reset printer on https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox including, Reset Firefox printer setting, and Reset all Firefox printer settings.
What can I do?
All Replies (6)
Maybe this problem is because your localstore.rdf is corrupted try delete it.
First unhide the hidden files and folders:
The go to your profile:
Close Firefox, and delete the localstore.rdf.
Also:
nope, didn't work. :-(
Try create a new profile or reset Firefox:
I did Reset Firefox, and still nothing. This is weird. The print menu doesnt even show at all
But Print works in every other application (Google Chrome, notepad, etc)
Check you printer configuration, and try do a clean reinstall:
Certain Firefox problems can be solved by performing a Clean reinstall. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
Note: You might want to print these steps or view them in another browser.
- Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
- After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
- Delete the Firefox installation folder, which is located in one of these locations, by default:
- Windows:
- C:\Program Files\Mozilla Firefox
- C:\Program Files (x86)\Mozilla Firefox
- Mac: Delete Firefox from the Applications folder.
- Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
- Windows:
- Now, go ahead and reinstall Firefox:
- Double-click the downloaded installation file and go through the steps of the installation wizard.
- Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
More information about reinstalling Firefox can be found here.
WARNING: Do not run Firefox's uninstaller or use a third party remover as part of this process, because that could permanently delete your Firefox data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. These cannot be recovered unless they have been backed up to an external device!
Two things:
1. It's still not working, after a Clean Reinstall.
2. I wish you suggested Clean Reinstall before you suggested Reset Firefox, because I lost all of my Saved Sessions. :-(