Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

"This website does not supply identity information" while playing videos.

  • 7 replies
  • 5 have this problem
  • 7 views
  • Last reply by M1K3Y1

more options

Hello, i have sign of insecure connection while playing youtube videos, whether on facebook, or youtube (for other sites i don't know yet). When i put the pointer at it it says "this website does not supply identity information". Why is this happening?

Hello, i have sign of insecure connection while playing youtube videos, whether on facebook, or youtube (for other sites i don't know yet). When i put the pointer at it it says "this website does not supply identity information". Why is this happening?

Chosen solution

when you are on https://youtube.com and start playing a video, it will probably fetched through a non-secure http://-connection (because of the strain on the servers resources otherwise). even if one element of the page (the video in this particular case) isn't loaded through a secure connection this will be reflected in the site's security indicator & that's why you are getting the message.

Read this answer in context 👍 1

All Replies (7)

more options

Is this about the shield icon that Firefox shows on the location bar when mixed content is present and a secure https connection is used?

more options

My question was clear enough. It's about security sign in mozilla search bar. I don't understand the texts on these sites you provided me with.

more options

hello, this will be shown for every site which doesn't load through a secure/encrypted connection (=websites starting with https://).

How do I tell if my connection to a website is secure?

more options

Omg... Read my first post please... Is facebook site that loads through unencrypted connection? is youtube site that loads through unencrypted connection? I know the meaning of the sign FFS. All i want to know is why it appears when i start playing videos that are posted on facebook.

more options

Chosen Solution

when you are on https://youtube.com and start playing a video, it will probably fetched through a non-secure http://-connection (because of the strain on the servers resources otherwise). even if one element of the page (the video in this particular case) isn't loaded through a secure connection this will be reflected in the site's security indicator & that's why you are getting the message.

more options

I see, thanks

more options

I too keep getting the ! for pretty much every youtube video and facebook website. It also warns me that I'm using flash?!! I have checked my clock, reinstalled Firefox, flash, booted in safe mode and nothing works. What the !"£$ is going on?!!