Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Fire opens to black background and white text, In safe mode it work properly what is the issue?

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by ideato

more options

Both window explorer and Firefox open to a black screen. When I mouse over a text box i see it however the text appears to be a white font on a white background. I open Firefox in safe mode and it open with any issue. How do I determine which addon or plug is causing the issue?

Both window explorer and Firefox open to a black screen. When I mouse over a text box i see it however the text appears to be a white font on a white background. I open Firefox in safe mode and it open with any issue. How do I determine which addon or plug is causing the issue?

All Replies (1)

more options

Hello melkb_45, try to Turn off hardware acceleration and check firefox again. (in safe mode hardware acceleration is disable) if you have the problems with hardware acceleration disable then : Test for faulty extensions

thank you