Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I turn cookies back on?

  • 5 replies
  • 47 have this problem
  • 27 views
  • Last reply by cor-el

more options

Whenever I try to sign into my youtube it goes to a page that says "Your browser's cookie functionality is turned off. Please turn it on.". I came here for help, and so far everything it has said to do has done nothing for me.

Whenever I try to sign into my youtube it goes to a page that says "Your browser's cookie functionality is turned off. Please turn it on.". I came here for help, and so far everything it has said to do has done nothing for me.

All Replies (5)

more options

hello Hana1654, please go through all the steps mentioned in Websites say cookies are blocked - Unblock them and see if this can address the issue...

more options
more options

I followed them, but it still didn't work.

more options

do you use any external security/cleanup/sandboxing-tool that might interfere with the cookie management in firefox?

you could also try to generally reset firefox and see if this can address the issue...

more options

Does it work in Private Browsing mode?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.

See also:

Note that Firefox will try to import cookies with a reset, so this might still possibly migrate the problem to the new profile.

Modified by cor-el