Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

quando abro o navegador mozzila, qualquer site que eu acesse ele não mostra fotos ou figuras. como solucionar? já atualizei o navegador, os pluggins e nada.

  • 2 replies
  • 1 has this problem
  • 9 views
  • Last reply by cor-el

more options

Meu navegador mozzila não abre nenhum tipo de imagem, somente textos. Se abro um site qualquer ele exibe textos mas nenhuma foto. Ele funcionava normalmente e de repente ficou desse jeito e não consigo solucionar. Já atualizei a versão, atualizei pluggins, etc e nada resolve. Help me!!!

Meu navegador mozzila não abre nenhum tipo de imagem, somente textos. Se abro um site qualquer ele exibe textos mas nenhuma foto. Ele funcionava normalmente e de repente ficou desse jeito e não consigo solucionar. Já atualizei a versão, atualizei pluggins, etc e nada resolve. Help me!!!

All Replies (2)

more options

Try the Firefox Safe Mode to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open the Firefox 4.0+ Safe Mode by holding the Shift key when you use the Firefox desktop or Start menu shortcut.
  • Or use the Help menu item and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Don't select anything right now, just use "'Start in Safe Mode" To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again. If it is good in the Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one.

Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

more options

If images are missing then check that you aren't blocking images from some domains.

  • Check the permissions for the domain in the current tab in "Tools > Page Info > Permissions"
  • Check that images are enabled: Tools > Options > Content: [X] Load images automatically
  • Check the exceptions in "Tools > Options > Content: Load Images > Exceptions"
  • Check the "Tools > Page Info > Media" tab for blocked images (scroll through all the images with the cursor Down key).

If an image in the list is grayed and there is a check-mark in the box "Block Images from..." then remove that mark to unblock the images from that domain.

Make sure that you do not block third-party images, the permissions.default.image pref should be 1.

There are also extensions like Adblock Plus (Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images and other content.

See also:


A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: