Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hello, whenever I update my website, the formerly saved bookmark says Firefox can no longer find my site. How can I keep the bookmark working? Thanks very much.

  • 2 replies
  • 1 has this problem
  • 25 views
  • Last reply by cor-el

more options

A regular search on FF reveals the updated site, but I am concerned that it appears down/ no longer available to viewers who have the site bookmarked. My url is set up as follows : www.xxxx.com Thanks for any suggestions!

A regular search on FF reveals the updated site, but I am concerned that it appears down/ no longer available to viewers who have the site bookmarked. My url is set up as follows : www.xxxx.com Thanks for any suggestions!

All Replies (2)

more options

Can you give the exact URL you have Bookmarked, and the Exact error message that appears? Does Clearing the Cache work? How to clear the Firefox cache

more options

If links no longer are valid or otherwise change then it is possible that you need to create a new bookmark.

If you do not see changes when visiting a web page the you need to reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)