Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

(how do i delete pending crash reports in linux?

  • 7 replies
  • 2 have this problem
  • 47 views
  • Last reply by p99ij

more options

Question is:

Firefox has used up all my pc memory: 110000 files 5GB in ~home>mozilla>firefox>crashreports>pending. Can't recall a crash ever being reported on screen.

1/ how do I delete these files?

2/ how do I stop these unnecessary reports from being generated?

Looks like Q679996 and A214546 was the answer but looks like someone's helpfully deleted it!

Ubuntu 10.04 LTS Firefox 17.0.1

Question is: Firefox has used up all my pc memory: 110000 files 5GB in ~home>mozilla>firefox>crashreports>pending. Can't recall a crash ever being reported on screen. 1/ how do I delete these files? 2/ how do I stop these unnecessary reports from being generated? Looks like Q679996 and A214546 was the answer but looks like someone's helpfully deleted it! Ubuntu 10.04 LTS Firefox 17.0.1

Chosen solution

You can delete that folder to get rid of the files.
There should be a Crash Reports/crashreporter.ini that has the setting to submit crash reports.

This setting under [Crash Reporter] should suppress crash reports.

SubmitReport=0

Set the Integer pref browser.sessionstore.max_resumed_crashes to 0 on the about:config page to get the about:sessionrestore page immediately with the first restart after a crash has occurred or the Task Manager was used to close Firefox.

Read this answer in context 👍 1

All Replies (7)

more options

addendum: looks like I quoted the wrong ref - answer was possibly 20173?

more options

Chosen Solution

You can delete that folder to get rid of the files.
There should be a Crash Reports/crashreporter.ini that has the setting to submit crash reports.

This setting under [Crash Reporter] should suppress crash reports.

SubmitReport=0

Set the Integer pref browser.sessionstore.max_resumed_crashes to 0 on the about:config page to get the about:sessionrestore page immediately with the first restart after a crash has occurred or the Task Manager was used to close Firefox.

more options

Thanks for the advice. I got rid of the pending crash reports using [with considerable care!] using, in a Terminal:

~/.mozilla/firefox/Crash\ Reports/pending$ rm *.*

From what you say ~/.mozilla/firefox/Crash\ Reports/rm -r pending would be quicker and not damage Firefox. HOWEVER I am not sure how resetting: browser.sessionstore.max_resumed_crashes to 0 , will stop the problem which I believe is a bug in the firefox program that generates these Crash Reports. Please set me right OR, how do I stop the crashes?

more options

If you set browser.sessionstore.max_resumed_crashes to 0 (zero) then you will be notified of all crashes and at least you know that Firefox has crashed. Otherwise Firefox tries to restart automatically and you may not be aware that a crash has occurred.

Does Firefox send a crash report if you remove all files from the Crash Reports folder except the crashreporter.ini file?

more options

I have reset browser.sessionstore.max_resumed_crashes to 0 (zero) and purged ~/.mozilla/firefox/Crash\ Reports/ of everything [inc 'pending'] except 'crashreporter.ini'. Nothing's happened so far! Which might be good. Is there a way of finding and eradicating the Plug-in bug [as I understand it] that causes Firefox the problem? The files in 'pending' seemed to mention something called 'libflashplayer.so' - might that be an issue? [its not mentioned in Tools> Plugins]

thanks

more options
more options

I'll look at those links in a mo, thanks. I just looked [11/12/12 1800] and despite having reset [browser.sessionstore.max_resumed_crashes to 0 (zero) and purged ~/.mozilla/firefox/Crash\ Reports/ of everything [inc 'pending'] except 'crashreporter.ini'.] as reported above, now ~\...\pending has reappeared & contains 1922 'items' eating 85.2MB. A sample 'report' says:

EMCheckCompatibility=true
ProductName=Firefox
Vendor=Mozilla
InstallTime=1355166685
Theme=classic/1.0
Notes=OpenGL: DRI R300 Project -- Mesa DRI R300 (R300 4144) 20090101 x86/MMX+/3DNow!+/SSE TCL DRI2 -- 1.5 Mesa 7.7.1 -- texture_from_pixmap\n
Version=17.0.1
ReleaseChannel=release
ServerURL=https://crash-reports.mozilla.com/submit?id={ec8030f7-c20a-464f-9b0e-13a3a9e97384}&version=17.0.1&buildid=20121129170341
Add-ons=langpack-en-ZA%40firefox.mozilla.org:17.0.1,langpack-en-GB%40firefox.mozilla.org:17.0.1,ubufox%40ubuntu.com:2.6,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:17.0.1
BuildID=20121129170341
ProductID={ec8030f7-c20a-464f-9b0e-13a3a9e97384}
CrashTime=1355245606
StartupTime=1355245606
ProcessType=plugin
PluginVersion=
PluginName=
PluginFilename=libflashplayer.so

This plainly cannot continue.

What happens if I 'disable' all the plug-ins?

Modified by cor-el