Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 reply
  • 3 have this problem
  • 1 view
  • Last reply by cor-el

more options

How can I fix a problem with firefox ? It won't start it goes straight to a crash report. It also won't unistall.

How can I fix a problem with firefox ? It won't start it goes straight to a crash report. It also won't unistall.

Chosen solution

Can you start Firefox in Safe mode?

You can use one of these to start Firefox in Safe mode:

  • On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
  • On Mac, hold down the Options key while starting Firefox
  • Help > Restart with Add-ons Disabled
Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Can you start Firefox in Safe mode?

You can use one of these to start Firefox in Safe mode:

  • On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
  • On Mac, hold down the Options key while starting Firefox
  • Help > Restart with Add-ons Disabled