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Videos will no longer play with firefox but will still play with explorer. I reinstalled flash player. tried resetting nothing seems to help

  • 3 replies
  • 71 have this problem
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  • Last reply by balm321

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I have tried everything I know and nothing has worked. Yesterday everything was fine and today I can't get videos to play. I have tried Youtube and various news sites as well as Yahoo news. All I get is a blank screen. I tried it with Internet Explorer and all work. Anyone have any ideas?

I have tried everything I know and nothing has worked. Yesterday everything was fine and today I can't get videos to play. I have tried Youtube and various news sites as well as Yahoo news. All I get is a blank screen. I tried it with Internet Explorer and all work. Anyone have any ideas?

All Replies (3)

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There are a number of active threads concerning the latest Flash player plugin (11.3) and the latest Firefox (13). Not all users are experiencing the same issues, but things to check include the following:

- Conflict with Realplayer Browser Record plugin (to disable this, open Add-ons from the orange Firefox button or the classic Tools menu and look under the Extensions and Plugins categories)

- Conflict with Flash 11.3 Protected Mode (see Adobe Forums: How do I disable Flash Player's protected mode for Firefox?)

Scanning down the front of the forums probably will yield additional suggestions: https://support.mozilla.org/en-US/questions

Please post back with your results.

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I tried both of your suggestions and no luck. I have the tech support number for adobe and will call them tomorrow. I'll let you know what they say

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I tried all the suggestions I saw in the forums as well as yours, no help. I talked to Adobe tech support, no help. Finally I decided to get drastic. I did a system restore to 2 days ago and it worked. By doing this I went back to before I let flashplayer update. Youtube folk videos here I come. Thanks and feel free to pass this along.