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FF 10: cannot load local html files by dragging to FF; links in email don't open

  • 3 replies
  • 2 have this problem
  • 1 view
  • Last reply by njensen

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Just upgraded to FF 10. I cannot open a local html file by dragging it to to FF, or by clicking the file name. Clicking the file name brings up an error message: There was a problem sending the command to the program. Dragging just shows a circle with a slash.

I can open a local file by typing "file///<file location>" in the location bar.

Also, clicking a link in an email to any site does not open the site.

Just upgraded to FF 10. I cannot open a local html file by dragging it to to FF, or by clicking the file name. Clicking the file name brings up an error message: There was a problem sending the command to the program. Dragging just shows a circle with a slash. I can open a local file by typing "file///<file location>" in the location bar. Also, clicking a link in an email to any site does not open the site.

All Replies (3)

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Hi,

Please see this. You can start Firefox in Safe Mode to check if an add-on is causing the problem. You can also try to Open with by right-clicking on the HTML file and choose Firefox and enable Always use the selected program to open this kind of file.

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Thanks, but none of that helped. I'm getting an entirely different error message than the one in your linked page (it's a different problem), starting in Safe Mode made no difference at all, and doing a right-click/Open with did not work. So I'm still puzzled and frustrated.

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I just switched back to FF 9.0.1, and opening local html files by double-clicking works as it always did before 10.0.

Modified by njensen