Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can only access menu buttons on the first line when I use full screen mode why?

  • 2 replies
  • 2 have this problem
  • 3 views
  • Last reply by jimm

more options

Many websites I visit have on the first line of the web page a series of menu options which do not respond when I move the mouse to select any of the options. If I use full screen mode these buttons operate correctly. These buttons work correctly when I use IE or Chrome. I am running Windows 7 and this only happened in the last two weeks.

Many websites I visit have on the first line of the web page a series of menu options which do not respond when I move the mouse to select any of the options. If I use full screen mode these buttons operate correctly. These buttons work correctly when I use IE or Chrome. I am running Windows 7 and this only happened in the last two weeks.

Chosen solution

Recently both the Yahoo! Toolbar extension and the Babylon extension have been reported to cause an issue like that. Disable or uninstall those add-ons.

   * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

Recently both the Yahoo! Toolbar extension and the Babylon extension have been reported to cause an issue like that. Disable or uninstall those add-ons.

   * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
more options

Thanks. I disabled Yahoo Toolbar and that corrected problem.