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Unable to open "My Yahoo" home page. Get a blank screen. I have used Firefox and My Yahoo for years.

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  • 7 have this problem
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  • Last reply by cor-el

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Unable to open "My Yahoo" home page. Get a blank screen. I have used Firefox and My Yahoo for years.

Unable to open "My Yahoo" home page. Get a blank screen. I have used Firefox and My Yahoo for years.

All Replies (1)

more options

Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"