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Firefox crashes

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  • 2 have this problem
  • 6 views
  • Last reply by knorretje

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Firefox 8 installed. Firefox was working, shut down computer over night, restart next day, Firefox crashes at startup.

System OS: Windows 7, with Service Pack 3

Uninstalled Flash Uninstalled Firefox, re-installed.

Firefox 8 installed. Firefox was working, shut down computer over night, restart next day, Firefox crashes at startup. System OS: Windows 7, with Service Pack 3 Uninstalled Flash Uninstalled Firefox, re-installed.

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Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-6c247fe2-df1b-4c7b-92d8-0602b2111110
Firefox 8.0 Crash Report [@ kernelbase.dll@0x31f66 ]
This seems to be caused by Roboform. Installing the latest version 7.6.2 of Roboform should solve this problem.