Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by twcinnh

more options

Clicked on a link in an email and firefox crashed. Reopened a new firefox session, and that crashes. Firefox keeps crashing without attempting to open the email link.

Also crashes in safe mode.

Never had the problem before.

Tom C

Clicked on a link in an email and firefox crashed. Reopened a new firefox session, and that crashes. Firefox keeps crashing without attempting to open the email link. Also crashes in safe mode. Never had the problem before. Tom C

Chosen solution

That looks like a problem with Trusteer Rapport.

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

That looks like a problem with Trusteer Rapport.

more options

That is what is seems to have been. I've opened an inquiry with Rappaports, the vendor of Trusteer. Removing trusteer has so far kept Firefox from crashing with addon ons working.

Tom C