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I can't log into my YouTube account and each time I try the screen turns black, says "connection not trusted" and doesn't allow me the option to add exception like it normally does when I recieve this message trying to log into a website.

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  • Last reply by cor-el

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I just got new ATT dsl internet service. Now, when I try and log into my YouTube account and numerous other websites, instead of logging me in, the screen turns black with a message displayed saying, "connection not trusted." On most sites, it will give me the option to either, "get me out of here" or "I understand the risks, allow exception." When I try logging into YouTube, the only option I have is; "get me out of here!"

I just got new ATT dsl internet service. Now, when I try and log into my YouTube account and numerous other websites, instead of logging me in, the screen turns black with a message displayed saying, "connection not trusted." On most sites, it will give me the option to either, "get me out of here" or "I understand the risks, allow exception." When I try logging into YouTube, the only option I have is; "get me out of here!"

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Check the date and time in the clock on your computer: (double) click the clock icon on the Windows Taskbar.

You can retrieve the certificate and check who issued the certificate and other details like when it is valid.

  • Click the link at the bottom of the error page: "I Understand the Risks"

Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".

  • Click the "View..." button to inspect the certificate and check who is the issuer.