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When I try to go to a different topic on CNN.com (for example wold new s to Justice) the new page does not load. How can I fix this?

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  • Last reply by wgtlft

wgtlft
wgtlft
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When I try to go to a different topic on CNN.com (for example world News to Justice topic) the new page does not load. It says "Done" at the bottom but there is a blank page.

How can I fix this?

When I try to go to a different topic on CNN.com (for example world News to Justice topic) the new page does not load. It says "Done" at the bottom but there is a blank page. How can I fix this?

Modified by wgtlft

All Replies (2)

cor-el
cor-el
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  • Top 10 Contributor
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  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

wgtlft
wgtlft Question owner
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I tried:

  1. Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  2. "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

These actions did not resolve the issue. Still unable to go to different pages on CNN.COM.