Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can only get firefox to open when I disable add ons in safe mode. How do I fix this?

  • 1 reply
  • 0 have this problem
  • 4 views
  • Last reply by Moses

more options

So basically, the only way I can get firefox to open is by going to safe mode, and disabling or whatever it says the add-ons. Whenever I try to get it started with the avg add-on and ad-blocker, it wont start. I've already ended the process and restarted.

This happened

Every time Firefox opened

Not sure, it just sort of happened when I restarted my laptop.

User Agent

Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6

So basically, the only way I can get firefox to open is by going to safe mode, and disabling or whatever it says the add-ons. Whenever I try to get it started with the avg add-on and ad-blocker, it wont start. I've already ended the process and restarted. == This happened == Every time Firefox opened == Not sure, it just sort of happened when I restarted my laptop. == == User Agent == Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6

All Replies (1)

more options

Extensions can sometimes be the cause of problems. If the problem does not occur in Safe Mode, then you can disable your extensions one-by-one until you find out which one is causing the problem. See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems