Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Problem with Spanish accented characters in some sites (e.g. "é" shows as "eacute")

  • 1 reply
  • 6 have this problem
  • 1 view
  • Last reply by cor-el

more options

Spanish accented vocals are not being shown correctly at some pages of a site that I use often (https-based online banking). Note that not all pages at that site show this problem.

On the problematic pages, all accented vocals are shown as a combination of the "&" character plus such vocal (unaccented) plus the "acute" string.

For example:

"Información" shows up as "Informaci&oacuten" ---> note that "ó" was replaced by "&oacute"

"Débitos" shows up as "D&eacutebitos" ---> note that "é" was replaced by "&eacute"

I tried many Unicode & Western character encoding options, including UTF-8 which is my default option, with no improvements (actually, using any encoding option different from UTF-8 breaks those pages that previously worked fine at that site).

Note that this happened even before I installed the DownThemAll! extension.

Internet Explorer does not present this problem.

Thanks for your support.


URL of affected sites

Some internal pages at https://www.argentina.citibank.com (once logged in)

Spanish accented vocals are not being shown correctly at some pages of a site that I use often (https-based online banking). Note that not all pages at that site show this problem. On the problematic pages, all accented vocals are shown as a combination of the "&" character plus such vocal (unaccented) plus the "acute" string. For example: "Información" shows up as "Informaci&oacuten" ---> note that "ó" was replaced by "&oacute" "Débitos" shows up as "D&eacutebitos" ---> note that "é" was replaced by "&eacute" I tried many Unicode & Western character encoding options, including UTF-8 which is my default option, with no improvements (actually, using any encoding option different from UTF-8 breaks those pages that previously worked fine at that site). Note that this happened even before I installed the DownThemAll! extension. Internet Explorer does not present this problem. Thanks for your support. == URL of affected sites == Some internal pages at https://www.argentina.citibank.com (once logged in)

All Replies (1)

more options

It is possible that those entities are in the page code as & or that they are missing a closing ';' See View > Page Source or select that text and use "View Selection Source" in the right-click context menu.