Join the AMA (Ask Me Anything) with Firefox leadership team to talk about Firefox priorities in 2024. Mark your calendar! Thursday, June 13, 17:00 - 19:00 UTC.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

compacting email messages to save space

more options

I was invited to do this and my inbox @gn.apc.org lost all the threads, how can I restore this? Thanks

I was invited to do this and my inbox @gn.apc.org lost all the threads, how can I restore this? Thanks

All Replies (20)

more options

Hello there We have read the question We try to help you

Who did you ask for your inbox messages to perform this action compacting? Can I ask?

mailto:support@gn.apc.org

Your inbox looks normally on photo, have the email disappeared from your inbox? After you had performed actions you had played via an email in your inbox? Or was there a warning on your screen?


Greetings Firefox volunteer

Modified by Googlethunderbird

Helpful?

more options

It just popped up. My inbox is pretty empty...See attached

Helpful?

more options

Hello there

I think you mean the leaflets of your e -mail program that you use together with Thunderbird from your other mail software at Greennet.org.com we never invite anyone to compact their folders.

Greetings Firefox volunteer

Helpful?

more options

Hello there


Your inbox looks normally on photo, have the email disappeared from your inbox? After you had performed actions you had played via an email in your inbox? Or was there a warning on your screen?

Greetings Firefox volunteer

Helpful?

more options

Hello there


The method that you can use in and with Thunderbird The compating can be useful. If you use the folders for this, these may have been damaged and can be able to destructively remove your data destructively instead to send it to a referral folder. Can't find this email data anywhere anymore? Can you look with a recovery program Recuva? Look whether you can find similar MAP Data from you with this software. This can be found on Google and is mostly trail.


Greetings Firefox volunteer

Modified by Googlethunderbird

Helpful?

more options

Hi there, Don't recall a warning. It was about saving space. The inbox threads which helpfully included the replies vanished. The last email in the inbox was 18 May yesterday. I haven't got a clue what the last comment means.

Helpful?

more options

Hello there


You can look in places where these messages with text still exist. Certain settings can be corrupt and not work well to show your files while mentioning to have disappeared. They can also just be present. We can delete the Sqlite file to get it completely working again as it should be. And this also reinstalled your messages can be released again. Install that these have been definitively deleted by damaged folder structure, this is the most common with POP accounts.


Greetings Firefox volunteer

Helpful?

more options

Hello there

Whether you want to use the software program from Recuva? You can find it on Google for a trial version.

If you want to follow this method that I offer you to erase the Global-Messages-db.sqlite file. This will not solve everything. But wise to use this recovery.


Turn off your Thunderbird program. To search for your Thunderbird profile folder and on your PC or laptop.

There the Global-Messages db.sqlite file file. To find it and to erase it and restore the Thunderbird software on your PC.


Greetings Firefox volunteer

Modified by Googlethunderbird

Helpful?

more options

Good if you can do this it would be much appreciated. The other two accounts don't seem to be impacted. I think all three are IMAP. Thanks for your help, Steve

Helpful?

more options

Please see last email text. I don't understand the last solution. I didn't delete anything. Thanks, Steve

Helpful?

more options

Hello there


Okay I can send you the instructions that you carry out to erase them in your software.

Greetings Firefox volunteer

Helpful?

more options

Hello there

Just be calm I try to show you the way to perform an action that improves your situation. Do you understand Steven.


Greetings Firefox volunteer

Helpful?

more options

I do...Steve

Helpful?

more options

Hello there


Okay it made me laugh yes. I will send you this text for you. Per photo.

Greetings Firefox volunteer

Helpful?

more options

Hello there

Here at your Profile Map and for Thunderbird , and to search for the Global-Messages-DB.Sqlite File file. To remove this and start your Thunderbird software.

Greetings Firefox volunteer

Modified by Googlethunderbird

Helpful?

more options

Sorry, where's this 'Here at your Proiel Map for Thunderbird'

Helpful?

more options

How do I download it?

Helpful?

more options

And I'm using a Mac

Helpful?

more options

Hello sorry to be a pain. I can see the text but not to read. How do I download the photo?

Helpful?

more options

Hello there


Okay you are now on the Mac, okay I will tell you how you get there.

for Mac Version 115 .0 Thunderbird.

You turn off your Thunderbird program.

Go to the Finder icon in your dock. Click on the Balk menu. Go to the option -Go Hold the buttons pressed from Option or Alt. Select Library.

Open in here your Thunderbird folder. Then your profile brochure.

Here you are looking for the file that we asked you to erase. (Global-Messages-db.sqlite File).

And to restart the Thunderbird program.




Greetings Firefox volunteer

Modified by Googlethunderbird

Helpful?

  1. 1
  2. 2
Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.