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TB115 hangs

1 reply
1 has this problem
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Last reply by Wayne Mery

8 months ago

10/16/23, 7:37 AM

Thunderbird keeps freezing after the update to 115.3.2 on Win10

Thunderbird keeps freezing after the update to 115.3.2 on Win10

Modified October 17, 2023, 12:50:43 AM PDT by Wayne Mery

All Replies (1)

Moderator
Top 10 Contributor

10/17/23, 12:50 AM

Please start *Windows* in safe mode with networking enabled https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode
Still in Windows safe mode, start Thunderbird in Troubleshoot mode https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird

Does problem go away?