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Thunderbird multiple accounts

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  • Last reply by gp

jant51
jant51
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Good morning. I have a number of email accounts coming into Thunderbird. I am unable to send emails from one account. This is the message that pops up. "Sending of the message failed. An error occurred while sending mail. The mail server responded: Must issue a STARTTLS command first. 15-20020a17090a08cf00b001efa9e83927sm6583636pjn.51 - gsmtp. Please verify that your email address is correct in your account settings and try again."

Can you help? Thanks in advance Jan

Good morning. I have a number of email accounts coming into Thunderbird. I am unable to send emails from one account. This is the message that pops up. "Sending of the message failed. An error occurred while sending mail. The mail server responded: Must issue a STARTTLS command first. 15-20020a17090a08cf00b001efa9e83927sm6583636pjn.51 - gsmtp. Please verify that your email address is correct in your account settings and try again." Can you help? Thanks in advance Jan

All Replies (1)

gp
gp
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Hello

for this account, you have to go to Edit / Account settings, in Server Settings, Security Settings, select 'Use StartTls' in the Connection security dropdown list.