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Junk/Spam not Deleting/Moving

  • 1 reply
  • 2 have this problem
  • 21 views
  • Last reply by Toad-Hall

bk913
bk913
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I've been having a problem for a few months of spam getting into my inbox. Thunderbird knows it's spam because it marks it as such. But it does not move it or delete it. I actually have a message filter to delete spam and it doesn't seem to be doing anything.

I was also getting this kind of spam despite having another layer of deletion on my POP server yellow mail (I have marked a few addresses as "RED" and to delete them from the server and yet they still get through my email account AND sit there in my Thunderbird inbox with a "fire sign".)

I've been having a problem for a few months of spam getting into my inbox. Thunderbird knows it's spam because it marks it as such. But it does not move it or delete it. I actually have a message filter to delete spam and it doesn't seem to be doing anything. I was also getting this kind of spam despite having another layer of deletion on my POP server yellow mail (I have marked a few addresses as "RED" and to delete them from the server and yet they still get through my email account AND sit there in my Thunderbird inbox with a "fire sign".)

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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What have you got set up in the accounts 'Junk Settings' ? Right click on mail account name in Folder Pane and select 'Settings' Select 'Junk Settings' Post an image showing the 'Junk Settings'.

re :I actually have a message filter to delete spam and it doesn't seem to be doing anything. Post an image showing the Filter contents.