Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sending Mail via Thunderbird not possible

  • 1 reply
  • 1 has this problem
  • 11 views
  • Last reply by Toad-Hall

more options

Hello, I’m trying to send mail out via Thunderbird and I’ll get an error message that says:

Login to account Google Mail failed Login to server smtp.gmail.com with username ********@gmail.com failed Enter new password.

I enter the new password and the reply is: The same as above.

Please can you advise me on how to fix this please.

Thank You.

Kind regards, Geraint Jones

Hello, I’m trying to send mail out via Thunderbird and I’ll get an error message that says: Login to account Google Mail failed Login to server smtp.gmail.com with username ********@gmail.com failed Enter new password. I enter the new password and the reply is: The same as above. Please can you advise me on how to fix this please. Thank You. Kind regards, Geraint Jones
Attached screenshots

All Replies (1)

more options

re :Enter new password. I enter the new password

The password is the one you use to access gmail via webmail. You can only create a new password directly within the gmail webmail account. You do not create a new password in Thunderbird.

Are you set up to use OAuth2 Authentication Method for incoming and outgoing server settings ? Are you receiving emails ok?