Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

column order

  • 10 replies
  • 1 has this problem
  • 1 view
  • Last reply by sfhowes

more options

at my left are columns: 'subject', 'from', 'date' /number of columns is chosen by me/. my wish is to have first from the left : 'from' then 'subject'...dragging doesn't work, 'restore column order' doesn't help.

at my left are columns: 'subject', 'from', 'date' /number of columns is chosen by me/. my wish is to have first from the left : 'from' then 'subject'...dragging doesn't work, 'restore column order' doesn't help.

Chosen solution

s.a.dzwonek said

its complicated and too risky, too much work and its not sure if this will help...thank you ...perhaps i can turn off ,not delete ,these two addons..how can i disable them like in firefox? do you think its a good idea?

The add-ons were disabled in safe/troubleshoot mode, so they aren't likely the source of the problem. I have both of them running without issues.

There's no risk in testing with a new profile. The old one is unaffected and can be opened as before. The time to test a new profile and transfer data, if necessary, would be less than the time already spent in searching for a solution.

Read this answer in context 👍 0

All Replies (10)

more options

I just dragged these into this order to match what you said above.

more options

thank you but as i said these columns are stuck- they dont move...pls give me other advice ...

more options

Does drag and drop of the column buttons work in safe mode (hold Shift when launching TB)?

more options

no, it does not help either using this mode, see my screenshots. i have these two addons, perhaps they have an impact on this problem but earlier i did not have this case having already these addons...perhaps a tb update has something to do with it...

more options

s.a.dzwonek said

perhaps a tb update has something to do with it...

I don't have this problem in the latest version, so it's definitely not an update.

more options

where is the reason then? what do you advice to do?

more options

Test with a new profile: Help/More Troubleshooting, about:profiles, create a new profile, add an account and see if the columns can be rearranged. If they can, reply here to find out how to transfer data from the old to the new profile.

more options

its complicated and too risky, too much work and its not sure if this will help...thank you ...perhaps i can turn off ,not delete ,these two addons..how can i disable them like in firefox? do you think its a good idea?

more options

Use the switches to the right of each add-on, as shown in your screenshot.

more options

Chosen Solution

s.a.dzwonek said

its complicated and too risky, too much work and its not sure if this will help...thank you ...perhaps i can turn off ,not delete ,these two addons..how can i disable them like in firefox? do you think its a good idea?

The add-ons were disabled in safe/troubleshoot mode, so they aren't likely the source of the problem. I have both of them running without issues.

There's no risk in testing with a new profile. The old one is unaffected and can be opened as before. The time to test a new profile and transfer data, if necessary, would be less than the time already spent in searching for a solution.