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Thunderbird with Mac account folders disappeared [Mac]

  • 2 replies
  • 1 has this problem
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  • Last reply by egeary

egeary
egeary
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Upon letting Thunderbird compact folders (which I will now turn off or ignore, I lost my email folder file structure and emails where I separate client/project emails into separate folders. There seems to be issues with Apple mail accounts and Thunderbird. Is there any way I can retrieve this now missing information?

Upon letting Thunderbird compact folders (which I will now turn off or ignore, I lost my email folder file structure and emails where I separate client/project emails into separate folders. There seems to be issues with Apple mail accounts and Thunderbird. Is there any way I can retrieve this now missing information?

Modified by Wayne Mery

All Replies (2)

Wayne Mery
Wayne Mery
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Is this a gmail account?

Do the folders return after restarting Thunderbird?

WHat version are you running?

egeary
egeary Question owner
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Not gmail. Mac/iCloud account. Thunderbird 78.12.0 Folders do not return upon restarting application or system.