Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox closes unexpectedly

  • 3 replies
  • 1 has this problem
  • 7 views
  • Last reply by cor-el

more options

My Firefox browser quits unexpectedly several times a week. When I reopen it, I do a session restore and everything works fine. What makes this happen over and over?

My Firefox browser quits unexpectedly several times a week. When I reopen it, I do a session restore and everything works fine. What makes this happen over and over?

All Replies (3)

more options

Is this with all websites/pages, some, a few?

What were you doing at the time? surfing, watching a clip, reading something . . . .

Does it look like at about the same time? More than once per day?

more options

https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version?

Version 85.0.2, first offered to Release channel users on February 9, 2021

more options

Note that the OP is on Mac OS X 10.11 and can't update beyond Firefox 78 ESR.

Does Firefox crash and offers to send a crash report or does it merely close ?

Are there possibly memory issues that cause the browser to close ?