Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Really struggling with latest update to TB

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by sfhowes

jpr33
jpr33
more options

Now it does not let me open a PDF that I have placed in the send folder. I can open the file anywhere, but not in the send box. I never send an attachment before opening what I am sending just to check - but the latest version says "unknown file error" = file is fine, directory is fine, I can email it to myself and its correct file, but you cant open in while its in send box. Why not?

Now it does not let me open a PDF that I have placed in the send folder. I can open the file anywhere, but not in the send box. I never send an attachment before opening what I am sending just to check - but the latest version says "unknown file error" = file is fine, directory is fine, I can email it to myself and its correct file, but you cant open in while its in send box. Why not?

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Is the pdf file attachment to the sent message displayed with a .pdf extension or a .pd_ extension? Do you have an antivirus scanning outgoing mail?