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when changing identity in new/reply/forward, reply-to does not change accordingly anymore [SOLVED: caused by SmartTemplate add-on]
Until about 24 hours ago, I happily used my various identities (6 of them, 5 under one POP3 account, and one a separate IMAP account). I use TB 68.3.1 on Win10 Home (1909, build 18363.535)
Until yesterday, whenever I'd write a new message, a reply, or a forward, but decided at any point to change the identity (mostly to change the signature and/or the reply-to address, I have multiple aliases set up inside my one POP3 account depending on the type of contact I have, eg. one for sport, one for work, one for friends) if I wanted to change the identity, the following things would change accordingly:
- identity name
- reply-to address
- signature
All of a sudden, only the identity name would change, but signature and reply-to would stay the same. I suspected an add-on to be in the way (SmartTemplate's "you now need a license" message made me suspect that); I played around with my add-ons a bit, seeing if disabling or updating (all set to auto-update) would do the trick, but nothing changed.
Since then, I have deleted my identities, and re-created them. That seemed to help a bit.
Now, the identity name AND signature change accordingly again, but no matter what I try, I can not get the reply-to address (fyi: I explicitly set them up in each identity) to change along with the identity name and signature.
Is this a bug?
Modified
Chosen solution
It is indeed SmartTemplate that causes the problem. Since I'm not actively using it, I'll leave it disabled for now, until I find a way to fix that.
Read this answer in context 👍 0All Replies (5)
have you tried restarting with add-ons disabled from the help menu to sen a mail. It does more than just disable the add-ons, so continue in safe mode when prompted.
Hi Matt,
That indeed seems to help. So I'll have to enable add-ons one at a time, and see which one is the culprit.
I'll update once I know more.
Thank you
Chosen Solution
It is indeed SmartTemplate that causes the problem. Since I'm not actively using it, I'll leave it disabled for now, until I find a way to fix that.
You might want to contact the author. Realraven is fairly active in the Thunderbird community, so if he is not aware of the issue a fix would probably be fairly forthcoming. If he is it might be hard to fix and he is working on it, but you will not know unless you ask.
I just did. Let's see what happens. Thank youm again.