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User Profile Not Saved

  • 4 replies
  • 1 has this problem
  • 6 views
  • Last reply by ksaal

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I'm installing Thunderbird on new computer. Entered user profile and able to see folders and emails. But after closing & re-opening user profile not saved and needs to be re-entered as if I was logging into Thunderbird for the first time again

I'm installing Thunderbird on new computer. Entered user profile and able to see folders and emails. But after closing & re-opening user profile not saved and needs to be re-entered as if I was logging into Thunderbird for the first time again

All Replies (4)

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not saved or not remembered. They are actually different things.

This post is for a different problem, but it does explain how to use about profiles to check things out. https://thunderbirdtweaks.blogspot.com/2019/09/i-lost-my-profilemail-on-update-to.html

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Thanks so much. When I went to profiles, there were multiple profiles set up. I deleted all of them but one and when I clicked on launch new profile in new browser, I did see all my folders. I therefore set that as the default.

But when I closed Thunderbird and then re-opened it, I first got my folders. Then I re-booted the machine and when I opened Thunderbird, it again acted as if it had not created a profile. When I went into profiles, it now had two - the new one it was trying to create as the default and the correct one. So you are correct the it is saving but not remembering.

Any thoughts? Thanks again.

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where is you profile stored? in troubleshooting information on the help menu, click on the show profile button.

I am thinking I really don;t know what is going on. So starting with basics.

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/Users/kimsaal/Library/Thunderbird/Profiles/5qhkwm26.Default User Local Directory /Users/kimsaal/Library/Caches/Thunderbird/Profiles/5qhkwm26.Default User