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I have 2 accounts on mail.com. Two identical folders are in both accounts, and they have duplicate emails???

  • 1 reply
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  • Last reply by Toad-Hall

alan
alan
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In johnDoe@mail.com there is a folder janeDoe@mail.com. It contains new emails for janeDoe. In janeDoe@mail.com there is a folder janeDoe@mail.com. It contains the same new emails for janeDoe.

Under properties, the location is: imap://johnDoe%40mail.com@imap.mail.com/Trash/janeDoe%20mail and imap://janeDoe%40mail.com@imap.mail.com/janeDoe%20mail

I cannot delete either file, and at times some emails will be sent to the inbox. Very confusing.

In johnDoe@mail.com there is a folder janeDoe@mail.com. It contains new emails for janeDoe. In janeDoe@mail.com there is a folder janeDoe@mail.com. It contains the same new emails for janeDoe. Under properties, the location is: imap://johnDoe%40mail.com@imap.mail.com/Trash/janeDoe%20mail and imap://janeDoe%40mail.com@imap.mail.com/janeDoe%20mail I cannot delete either file, and at times some emails will be sent to the inbox. Very confusing.

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Toad-Hall
Toad-Hall
  • Top 25 Contributor
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Unsubscribe from seeing any folders that should not be in an account. Access webmail accounts for each email address and delete any folders that should not be on server.