Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox update asked administrator rights

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

more options

Firefox asked for administrator rights to install updates yesterday. I don't remember it asked admin rights for that earlier... Is it normal? Or some malware installed to my PC using critical vulnerability?

Firefox asked for administrator rights to install updates yesterday. I don't remember it asked admin rights for that earlier... Is it normal? Or some malware installed to my PC using critical vulnerability?

All Replies (2)

more options

That can happen, depending on the security setup of your computer.

Please make sure you are running the latest version of Firefox.

more options

Are you using the Mozilla Maintenance Service to install updates in the background?

If you get a pop-up message asking to update Firefox or plugins or scanning for malware then such a message is likely a scam and you should NEVER respond to such an alert to avoid getting infected with malware.

  • only update Firefox via "Help -> About" or by downloading and installing Firefox from the Mozilla and never via a pop-up or link on a web page.
  • plugins should only be updated via the plugin itself or by visiting the home page of the plugin.

See also: