Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Netflix stopped working after latest Firefox update yesterday, I use Linux Debian.

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by philipp

more options

After the latest update to 60.5.0esr Netflix stopped working. I get a yellow banner at the top saying "Firefox is updating software to enable sound or video, please try again later." When I try to open a video stream I get a message "Oops, something went wrong. Check that you have the latest version of Firefox." This problem only happens on Netflix. I use Linux Debian.

After the latest update to 60.5.0esr Netflix stopped working. I get a yellow banner at the top saying "Firefox is updating software to enable sound or video, please try again later." When I try to open a video stream I get a message "Oops, something went wrong. Check that you have the latest version of Firefox." This problem only happens on Netflix. I use Linux Debian.

All Replies (1)

more options

hi, does the following workaround help in order to get the proper DRM-module installed?: https://bugzilla.mozilla.org/show_bug.cgi?id=1524830#c5