Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

keep getting a 550: 1.1.1 error

  • 5 replies
  • 1 has this problem
  • 1 view
  • Last reply by jimbir

jimbir
jimbir
more options

Below is the content of an error message I keep getting when I try to send a message to one particular email address..(I have removed the name and replaced it with "problem recipient".) This only happens to one particular recipient and I end up having to contact him by phone. I have no problem sending messages to all the others in my address book. I've gone through all the help suggestions on the Mozilla site and none were of any help. I've put up with this issue for about a year and a half and I would like to get it finally resolved. I don't understand anything in the content except for the message I wrote at the bottom.

Jim

CONTENT FOLLOWS:

Sorry, we were unable to deliver your message to the following address.

550: 5.1.1 <problem recipient@roadrunner.com> recipient rejected

--- Below this line is a copy of the message.

DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=yahoo.com; s=s2048; t=1548766093; bh=eUlDoFeGHzfdNHF7hXr6a2q8024CO6FVwSC9AtT3vZk=; h=To:From:Subject:Date:From:Subject; b=j52R9y+T17NDMYVJnRBGx1k2mVEa9Vqhv//TBKmkfpeEJEx/1L3iFG5XmgkU3z3ZFwBygFtQLG8LsEzj02HHrrzJRZJMZ/8JI0TYIb/hdbEsUcEJXBTgWXFNqViYptFhtRfGbCtWYZpneh6ehpcR0cQ262jVwBpBwdLWXVhWWRNMu9JGVkeGcMywuA4IixnzD9qjBM8WjEm5kZ3LisYYBoUbU+VyqJmg2N3Jqf/dh9IZFEi9HY9Dqiv9IDgdatX5kxS0PsH6QxZsdFYjZFtWcutrdJHqwBIzDPYZWQhtAD7uZUk0sawOrC63x+jbE6fIIYiuoyZ/c4rIU9rCZUlf1w== X-YMail-OSG: f.ImRtsVM1n2mfiiMiFN0X3Vs3m54IUFz8QvrzI93QYtx1kd1ygeHMlgOQ7t0KM 

n38WJ7hkHKOZsjJ1T.li9e8h9sCoE3F_x1FyyKl.fPNQ5gBYs_vInuF8Ri8bHZNltt6yKX2H8A9Z
QvvliZ4gFSZ5Mtpf73.0w_x9Oyg.Zj9MHuK98StGVDn7ZeJdoO6DZl1fawmumlC50XzmTuWmuHma
zl0MeUoeE3tZTwd_DY4TF1GuHjIPuli_LhGGD2kxdiM9JuyWewzMX8IXa0Fpw.SCypPzZbvwgXZ6
QQkRy4Iaw7e_6xb2pWnY52RBke7ICAF0weHyEZVBeNOveoEROofFGecwDAlIyG_8.zD6chlhXg8N
OWX00ubPn9sCfyxKnqWiGE3q5EDsJZoRGuYwpF1d2J1hnJWiQe71yXA4BWlJNMflZ5gxbgOJSIxF
6nBspfbVzeQQLBAYc4G2NfMs_w3ISjPTB1Usa.Eh4WkP78blwBPGD5WUekx4ic4o0Z7nQFnVkIVf
80VdY6Pnw.aeGqM6Y.crIDFOdyRo9qkiEDUOUIbRsT58bPo6PEQMhZb2nIH5IevfXKA9uGJyTTlH
cx3i6zrdPurJeU4fpesvTIKHCj9e256hINeLnRWg3aso_q0kLrR1xYEHHup6RymInWE13XB3GlmA
bbS1gJEAndVBJbLm9E_eQw3y03wIm_eCAlzd_T4qCKj9114IjCoAILUdrIhsylFD4EHHX81QFoQZ
i5wGs4QItmjvaVkDUMTYKc8RU9H5x_TbKYsbtv9G3qtUCRgmvIx4tBYkqYtizIzwbjaoLuoO1F04
ivGJ84akXxxTTetHa8mSAIuU713DEURbFUOEfnNd_l7YsuRP75L3UgQfHt9bt4ExuOiB5dRzCE3u
foL.4f0CnWriYibhOVR5knVdccso.uJGA9Maq4_aK.PBL7VY0u285GuPwF4sF.VGeX1agtVyY0R6
iWx47njP4UlEVDn2lJYlnEsZs4geV3D9j8NCv4FbMJdKX_xj8PgWsXAsbK4y7oWItDjZRMApCYbw
addYOO0Dte4WuvdJWMA--

Received: from sonic.gate.mail.ne1.yahoo.com by sonic308.consmr.mail.gq1.yahoo.com with HTTP; Tue, 29 Jan 2019 12:48:13 +0000 Received: from cpe-98-5-223-24.buffalo.res.rr.com (EHLO [192.168.0.2]) ([98.5.223.24]) 

         by smtp407.mail.gq1.yahoo.com (Oath Hermes SMTP Server) with ESMTPA ID 9299069b84d24dd6cfaae35bc16e9d77
         for < problem recipient@roadrunner.com >;
         Tue, 29 Jan 2019 12:48:09 +0000 (UTC)

To: * Nelson F < problem recipient@roadrunner.com > From: jimbir <jimbir@yahoo.com> Subject: Snow day Message-ID: <a424a369-75b9-065d-5550-e3deb6815119@yahoo.com> Date: Tue, 29 Jan 2019 07:48:09 -0500 User-Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 

Thunderbird/60.4.0

MIME-Version: 1.0 Content-Type: text/plain; charset=utf-8; format=flowed Content-Transfer-Encoding: 7bit Content-Language: en-US X-Antivirus: Avast (VPS 190129-0, 01/29/2019), Outbound message X-Antivirus-Status: Clean

I think we should take a Snow day Tomorrow. It sounds like the weather gonna be pretty nasty.

Below is the content of an error message I keep getting when I try to send a message to one particular email address..(I have removed the name and replaced it with "problem recipient".) This only happens to one particular recipient and I end up having to contact him by phone. I have no problem sending messages to all the others in my address book. I've gone through all the help suggestions on the Mozilla site and none were of any help. I've put up with this issue for about a year and a half and I would like to get it finally resolved. I don't understand anything in the content except for the message I wrote at the bottom. Jim CONTENT FOLLOWS: Sorry, we were unable to deliver your message to the following address. 550: 5.1.1 <problem recipient@roadrunner.com> recipient rejected --- Below this line is a copy of the message. DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=yahoo.com; s=s2048; t=1548766093; bh=eUlDoFeGHzfdNHF7hXr6a2q8024CO6FVwSC9AtT3vZk=; h=To:From:Subject:Date:From:Subject; b=j52R9y+T17NDMYVJnRBGx1k2mVEa9Vqhv//TBKmkfpeEJEx/1L3iFG5XmgkU3z3ZFwBygFtQLG8LsEzj02HHrrzJRZJMZ/8JI0TYIb/hdbEsUcEJXBTgWXFNqViYptFhtRfGbCtWYZpneh6ehpcR0cQ262jVwBpBwdLWXVhWWRNMu9JGVkeGcMywuA4IixnzD9qjBM8WjEm5kZ3LisYYBoUbU+VyqJmg2N3Jqf/dh9IZFEi9HY9Dqiv9IDgdatX5kxS0PsH6QxZsdFYjZFtWcutrdJHqwBIzDPYZWQhtAD7uZUk0sawOrC63x+jbE6fIIYiuoyZ/c4rIU9rCZUlf1w== X-YMail-OSG: f.ImRtsVM1n2mfiiMiFN0X3Vs3m54IUFz8QvrzI93QYtx1kd1ygeHMlgOQ7t0KM n38WJ7hkHKOZsjJ1T.li9e8h9sCoE3F_x1FyyKl.fPNQ5gBYs_vInuF8Ri8bHZNltt6yKX2H8A9Z QvvliZ4gFSZ5Mtpf73.0w_x9Oyg.Zj9MHuK98StGVDn7ZeJdoO6DZl1fawmumlC50XzmTuWmuHma zl0MeUoeE3tZTwd_DY4TF1GuHjIPuli_LhGGD2kxdiM9JuyWewzMX8IXa0Fpw.SCypPzZbvwgXZ6 QQkRy4Iaw7e_6xb2pWnY52RBke7ICAF0weHyEZVBeNOveoEROofFGecwDAlIyG_8.zD6chlhXg8N OWX00ubPn9sCfyxKnqWiGE3q5EDsJZoRGuYwpF1d2J1hnJWiQe71yXA4BWlJNMflZ5gxbgOJSIxF 6nBspfbVzeQQLBAYc4G2NfMs_w3ISjPTB1Usa.Eh4WkP78blwBPGD5WUekx4ic4o0Z7nQFnVkIVf 80VdY6Pnw.aeGqM6Y.crIDFOdyRo9qkiEDUOUIbRsT58bPo6PEQMhZb2nIH5IevfXKA9uGJyTTlH cx3i6zrdPurJeU4fpesvTIKHCj9e256hINeLnRWg3aso_q0kLrR1xYEHHup6RymInWE13XB3GlmA bbS1gJEAndVBJbLm9E_eQw3y03wIm_eCAlzd_T4qCKj9114IjCoAILUdrIhsylFD4EHHX81QFoQZ i5wGs4QItmjvaVkDUMTYKc8RU9H5x_TbKYsbtv9G3qtUCRgmvIx4tBYkqYtizIzwbjaoLuoO1F04 ivGJ84akXxxTTetHa8mSAIuU713DEURbFUOEfnNd_l7YsuRP75L3UgQfHt9bt4ExuOiB5dRzCE3u foL.4f0CnWriYibhOVR5knVdccso.uJGA9Maq4_aK.PBL7VY0u285GuPwF4sF.VGeX1agtVyY0R6 iWx47njP4UlEVDn2lJYlnEsZs4geV3D9j8NCv4FbMJdKX_xj8PgWsXAsbK4y7oWItDjZRMApCYbw addYOO0Dte4WuvdJWMA-- Received: from sonic.gate.mail.ne1.yahoo.com by sonic308.consmr.mail.gq1.yahoo.com with HTTP; Tue, 29 Jan 2019 12:48:13 +0000 Received: from cpe-98-5-223-24.buffalo.res.rr.com (EHLO [192.168.0.2]) ([98.5.223.24]) by smtp407.mail.gq1.yahoo.com (Oath Hermes SMTP Server) with ESMTPA ID 9299069b84d24dd6cfaae35bc16e9d77 for < problem recipient@roadrunner.com >; Tue, 29 Jan 2019 12:48:09 +0000 (UTC) To: * Nelson F < problem recipient@roadrunner.com > From: jimbir <jimbir@yahoo.com> Subject: Snow day Message-ID: <a424a369-75b9-065d-5550-e3deb6815119@yahoo.com> Date: Tue, 29 Jan 2019 07:48:09 -0500 User-Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Thunderbird/60.4.0 MIME-Version: 1.0 Content-Type: text/plain; charset=utf-8; format=flowed Content-Transfer-Encoding: 7bit Content-Language: en-US X-Antivirus: Avast (VPS 190129-0, 01/29/2019), Outbound message X-Antivirus-Status: Clean I think we should take a Snow day Tomorrow. It sounds like the weather gonna be pretty nasty.

All Replies (5)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Can you send to this contact through the Yahoo webmail site? Or, with a non-Yahoo account in TB? I'll assume you've checked for typos in your address book for this contact, including leading or trailing spaces.

jimbir
jimbir Question owner
more options

I have my email popped from Yahoo Thunderbird. I'll try sending it from Yahoo and get back to you with the results

jimbir
jimbir Question owner
more options

I got the same error message from Yahoo mail. Again, this is an issue with only one email address. Up until about a year and a half ago I was able to send messages to this guy. I don't understand what's going on. Jim

sfhowes
sfhowes
  • Top 10 Contributor
more options

If you search on "550: 1.1.1 error" you will find a lot of people with the same problem. Does the recipient read mail with the roadrunner account or is the roadrunner mail forwarded to another address? Since you've shown the problem is with the address, not with TB, can you confirm the recipient receives mail from other Yahoo senders at the exact same address?

jimbir
jimbir Question owner
more options

I'll confirm that and get back to you.