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I can't Log onto Thunderbird since today's 60.3.3 update.

  • 4 replies
  • 1 has this problem
  • 22 views
  • Last reply by christ1

stuadh1
stuadh1
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Since update 60.3.3, earlier today, I can't log into Thunderbird.

I can open the application, I can see my inbox, I can go into preferences and so on, but I can open any e-mails. Every time I try to do anything, it asks me to type in my password, but it doesn't recognise my password.

Going into preferences, there is now no password at all, saved.

I've tried on two different computers, both using up-to-date Firefox.

Since update 60.3.3, earlier today, I can't log into Thunderbird. I can open the application, I can see my inbox, I can go into preferences and so on, but I can open any e-mails. Every time I try to do anything, it asks me to type in my password, but it doesn't recognise my password. Going into preferences, there is now no password at all, saved. I've tried on two different computers, both using up-to-date Firefox.

All Replies (4)

christ1
christ1
  • Top 25 Contributor
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https://support.mozilla.org/kb/cannot-receive-messages

stuadh1
stuadh1 Question owner
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I've tried setting up a master password. and that has made my password reappear in the password list, but I still can't log in.

stuadh1
stuadh1 Question owner
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Here's the error message.

christ1
christ1
  • Top 25 Contributor
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Check with your email provider about the correct server settings. Or they may just have a temporary problem.