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Password manager does not have my IMAP passwords, how do I change them? SOLVED caused by stickpassword program

  • 7 replies
  • 2 have this problem
  • 4 views
  • Last reply by icom100

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I recently changed the passwords on my email account hosted on 123-reg. The IMAP passwords are not stored in the password manager and Thunderbird keeps asking me every time I log in or send an email for the new password, how do I change them and get Thunderbird to remember them please? Any help will be appreciated.

thank you.

I recently changed the passwords on my email account hosted on 123-reg. The IMAP passwords are not stored in the password manager and Thunderbird keeps asking me every time I log in or send an email for the new password, how do I change them and get Thunderbird to remember them please? Any help will be appreciated. thank you.

Modified by Wayne Mery

Chosen solution

Otherwise are you using anything like a password manager called Sticky Passwords. Remove Thunderbird from it.

Also if you are using a product like CCleaner or similar which can clean up files then do not allow it access to any thunderbird file or folder. It has a habit of deleting various files such as passwords, session data etc.

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All Replies (7)

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Tick the box to remember under the text box you type the password into when asked.

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I don't have that option, I read about there being a tick box but I haven't seen one when asked for a password.

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When asked for password you should see this window. select the checkbox to 'Use Password Manager to remember this password' see image.

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If the 'Use Password Manager to remember this password'checkbox is missing:

In Thunderbird 'Menu icon' > 'Options' > 'Options' > 'Advanced' > 'General' tab click on 'Config Editor' button it will say to be careful :)

Intop search type: signons Make sure following lines are set to True. Note: double click on line will toggle from 'False' to 'True'

  • signon.rememberSignons
  • signon.rememberSignons.visibilityToggle

close window - top right X click on OK

Restart Thunderbird Enter password at prompt and select the checkbox. click on OK

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Chosen Solution

Otherwise are you using anything like a password manager called Sticky Passwords. Remove Thunderbird from it.

Also if you are using a product like CCleaner or similar which can clean up files then do not allow it access to any thunderbird file or folder. It has a habit of deleting various files such as passwords, session data etc.

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Thank you very much for your help, removing the sticky password extension gave me back the password manager prompt. I checked the signons and they were both true. I thought I would post my actions to resolve this issue for future reference.

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I had this problem too. I did this check and mine were set to true. I toggled from true to false then back to true. Restarted Thunderbird. Works now.