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One of my email accounts stopped downloading messages yesterday.

  • 2 replies
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  • Last reply by hollylenz1

hollylenz1
hollylenz1
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My primary email addresses stopped downloading messages yesterday. It will still send.

My two other accounts are still working. One of them is a gmail account. The other one is through the same server that will not receive (but another domain).

I have discussed it with the company that I have the email address through. They have not made any changes. I have checked and double checked my settings. I have deleted and reinput my password. I have restarted the computer, restarted Firefox, blocked and unblocked the program from my firewall, uninstalled McAfee (I have Norton, but it installed when I updated Flash).

Can you help?

My primary email addresses stopped downloading messages yesterday. It will still send. My two other accounts are still working. One of them is a gmail account. The other one is through the same server that will not receive (but another domain). I have discussed it with the company that I have the email address through. They have not made any changes. I have checked and double checked my settings. I have deleted and reinput my password. I have restarted the computer, restarted Firefox, blocked and unblocked the program from my firewall, uninstalled McAfee (I have Norton, but it installed when I updated Flash). Can you help?

Chosen solution

Who is your email provider?

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All Replies (2)

Fabián Rodríguez
Fabián Rodríguez
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Chosen Solution

Who is your email provider?

hollylenz1
hollylenz1 Question owner
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I have bluehost. Ended up deleting and recreating the account in Mozilla which was a real nightmare. But it's working again and I managed to restore my old emails with only a couple hours of freaking out.