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FF 57.0 (64-bit) keeps signing me out of amazon website; every few minutes I need to sign in again. I have tried Amazon with other web browsers and it is fine.

  • 4 replies
  • 4 have this problem
  • 8 views
  • Last reply by AKM711

AKM711
AKM711
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As stated the issue is with FF and not the Amazon site, as Chrome does not keep signing me out. Any ideas? Thanks!

As stated the issue is with FF and not the Amazon site, as Chrome does not keep signing me out. Any ideas? Thanks!

All Replies (4)

WestEnd
WestEnd
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Did you check the box to remember your login?

AKM711
AKM711 Question owner
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Yes, the box has been checked. I even unchecked it, re-started FF and re-checked it, which made no difference. Thanks

Shadow110
Shadow110
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Please : https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer and https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles then https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Please let us know if this solved your issue or if need further assistance.

AKM711
AKM711 Question owner
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I thought that maybe the Amazon cookie (s) may be corrupt as they must tell the browser that I am still logged in. I decoded to try to delete the Amazon cookie (s), and found there were quite a few. I deleted all of them and started over, and the problem did not re-appear. problem Solved. Thanks for the help and replies.

-AKM711